Returns- Unfortunately, due to the nature of our items, we do not accept returns or exchanges on hair products or any items in our shop.


We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at and send your
You can cancel your subscription at any time by logging into your account and clicking the 'Manage Subscription' link.  
Our billing is on the 5th so not cancelling by the 4th will result in one last month before your subscription is cancelled.  Please note this as we do not offer refunds on this.  You have up to the 4th to make any changes to your account and you alone are responsible for your account.